Refunds & Cancellations Policy – HeartWoven Speed Dating
Last updated: August 2025
1. Event Cancellation (by us)
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If we need to cancel or reschedule an event due to low participation or unforeseen circumstances, you will be offered a choice of:
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A full refund, OR
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A transfer to another event of your choice.
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2. Participant Cancellation (by you)
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Cancellations made at least 48 hours before the event may be eligible for a credit toward a future event.
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Cancellations made less than 48 hours before the event, or failure to attend, are non-refundable.
3. No-Show Policy
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If you do not attend the event without prior notice, your ticket is non-refundable and cannot be transferred.
4. Match Guarantee
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At HeartWoven Speed Dating, we believe in real compatibility.
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If you attend an event and do not receive at least one mutual match, you will be offered a complimentary ticket to a future event.
5. Refund Processing
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Approved refunds will be processed via the original payment method within 5–10 business days, depending on your bank or payment provider.
6. Contact for Refunds & Cancellations
For refund or cancellation requests, please contact us at:
📧 heartwovenspeeddating@gmail.com